Information We Collect
We may collect information you voluntarily provide through website forms, such as your name, email address, mobile phone number, message, and SMS consent selection. We may also collect limited technical information such as browser type, device type, and website usage data.
This public website is not intended to collect protected health information, medical records, diagnoses, treatment details, or emergency requests.
How We Use Information
We use information to respond to inquiries, operate and improve our services, communicate about Flowvia Health, maintain security, and support the purposes described when information is collected.
Company Relationship
Flowvia Health is not a separate unrelated company. It is a healthcare workflow, scheduling, care coordination, and transactional healthcare messaging platform owned, developed, and operated by Onzeon Holdings LLC. Corporate information about Onzeon Holdings LLC is available at www.onzeonholdings.com.
SMS Communications
SMS consent is used only for transactional healthcare messages, including appointment reminders, appointment confirmations, scheduling updates, therapist arrival notifications, care coordination, responses to scheduling questions, patient inquiries, and other healthcare service notifications.
Flowvia Health does not use this SMS program for advertising or promotional marketing.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.
SMS Consent and Mobile Number Privacy
Mobile information, SMS opt-in data, and SMS consent information will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Consent is not a condition of receiving healthcare services. See the SMS Consent page at https://flowviahealth.com/sms-consent for the complete opt-in disclosure.
No Sale or Sharing of SMS Data
Flowvia Health does not sell or share mobile numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes. Information may be used by service providers only as necessary to deliver requested services, subject to appropriate restrictions.
HIPAA-Conscious Practices
Flowvia Health is being designed with privacy-conscious workflows for healthcare communication. This public website is not a patient portal and should not be used to submit sensitive medical information. Future regulated services will require appropriate technical safeguards, policies, agreements, and operational controls before handling protected health information.
Data Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the information and services involved. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Contact Us
Privacy and SMS consent questions may be sent to privacy@flowviahealth.com. General support questions may be sent to support@flowviahealth.com or submitted through our Contact page. Do not include protected health information or sensitive medical details. Corporate questions about the parent company may be directed to info@onzeonholdings.com.